Identity Management

Identity Management Use Cases with Industry Scenarios

Strong Customer Authentication (SCA) with Telco Data

  • Hospitality: Guest logs into hotel mobile app to book spa. Telco device check prevents unauthorized account takeover.
  • Insurance: Customer submits claim via online portal. SIM Swap API ensures login isn’t from a fraudster with swapped SIM.
  • Parcel Delivery: Courier app login linked to verified MSISDN, preventing outsiders from hijacking accounts.
  • Health: Patient accessing electronic medical records online — device/SIM check ensures identity integrity.
  • Prospect Candidates: Job applicants logging into HR portal with mobile identity verified to prevent impersonation.

Workforce Identity Federation in Hybrid Environments

  • Hospitality: Seasonal hotel staff provisioned/de-provisioned automatically across PMS (Property Mgmt System), Wi-Fi, and payroll.
  • Insurance: Claims adjusters gain SSO access to CRM + field systems; offboarded instantly when contracts end.
  • Parcel Delivery: Delivery drivers get automatic onboarding into routing systems, tracking apps, and payroll.
  • Health: Doctors and nurses get single ID for EHR, labs, scheduling; privileges auto-adjusted when role changes.
  • Prospect Candidates: Recruitment agencies onboard new candidates → temporary accounts for testing portals auto-expire.

eSIM Identity Binding for Travel / Hospitality

  • Hospitality: Hotels issue temporary eSIMs as digital IDs for Wi-Fi, loyalty, and smart room access.
  • Insurance: Roadside assistance customers receive short-term eSIM tied to policy for communication in emergencies.
  • Parcel Delivery: Cross-border couriers receive temporary eSIMs to stay connected without roaming fraud.
  • Health: Patients in telemedicine receive short-term eSIMs for identity and secure connectivity during treatment.
  • Prospect Candidates: Event/job fair participants issued eSIMs to access digital resources, avoiding fake registrations.

IoT / M2M Device Identity & Lifecycle

  • Hospitality: Smart locks, minibars, and IoT room devices are verified with unique network IDs to prevent tampering.
  • Insurance: Connected vehicles (CASCO/telematics) verified against network identity to block fake accident claims.
  • Parcel Delivery: Smart lockers and parcel scanners authenticated via unique MSISDN/IMSI.
  • Health: Connected medical devices (heart monitors, insulin pumps) validated to prevent rogue device intrusions.
  • Prospect Candidates: HR digital assessment tools/devices tied to network identity to ensure candidate authenticity.

Identity Anonymization for GDPR/NIS2 Compliance

  • Hospitality: Guest analytics data anonymized before sharing with marketing partners.
  • Insurance: Claims analytics shared with reinsurance companies anonymized to protect personal identifiers.
  • Parcel Delivery: Delivery route optimization shared with logistics partners with anonymized courier IDs.
  • Health: Medical research data anonymized for pharma studies, only re-identifiable by authorized bodies.
  • Prospect Candidates: Candidate evaluation results shared with clients anonymized to prevent bias.