Legal information

Privacy Policy

Notice on the processing of personal data of visitors to idshield.com.hr, in accordance with the GDPR (Regulation EU 2016/679) and the Croatian Cybersecurity Act (CSA, NN 14/2024).

GDPR Art. 13-14Last updated: August 2026

1. Data Controller

ID Shield Protect d.o.o. za usluge
Klekova ulica 13, 10 000 Zagreb, Croatia
Registration No.: 081681014 · VAT ID: 52630249447 · EUID: HRSR.081681014
Email: info@idshield.com.hr · Phone: +385 98 470-495

2. What data we collect

Data you provide directly

Name, email address, company name and message content, only when you contact us via the email or phone number listed on the Contact page. The site does not include a contact form that collects data automatically.

Data collected automatically (cookies)

Analytics data about your visit (pages viewed, time spent, device type, approximate city-level location) via Google Analytics 4, only after you have given prior consent.

3. Cookies and Google Analytics

idshield.com.hr uses Google Analytics 4 (GA4), a service provided by Google Ireland Limited, to measure traffic and user behaviour in an anonymised and aggregated form. IP addresses are anonymised before storage. GA4 cookies are only loaded after you give consent via the banner at the bottom of the screen by clicking "Accept". If you click "Decline" or close the banner without interacting, analytics cookies are not activated.

Name
_ga, _ga_*
Purpose
Visitor distinction, traffic statistics
Duration
Up to 14 months

You can withdraw consent at any time by deleting cookies in your browser settings. Data is not used for advertising purposes and is not linked to your identity.

4. Legal basis for processing

For analytics cookies, the legal basis is consent (GDPR Art. 6(1)(a)). For responding to inquiries by email or phone, the legal basis is the controller's legitimate interest (GDPR Art. 6(1)(f)), or steps taken at the data subject's request prior to entering into a contract (GDPR Art. 6(1)(b)).

5. Data recipients

Google Ireland Limited, acting as processor for Google Analytics 4, may process data outside the EEA in accordance with the EU-US Data Privacy Framework mechanism. Data is not sold or shared with third parties for marketing purposes.

6. Your rights

Under the GDPR, you have the right to access, rectification, erasure, restriction of processing, data portability, and objection to processing. Requests can be sent to info@idshield.com.hr. You have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, 10 000 Zagreb.

We respond to requests within 30 days of receipt.

Questions about data processing: info@idshield.com.hr · +385 98 470-495